Job Description
We are looking for motivated and energetic individuals to join our growing team in Detroit. As an Entry Level Customer Service Representative, you will play a crucial role in maintaining our high standards of customer satisfaction. We offer comprehensive paid training to ensure you have the skills and confidence needed to succeed in this rewarding part-time position.
Why Join Us?
- Paid Training: No prior experience required; we teach you everything you need to know.
- Flexible Schedule: Part-time hours designed to fit your lifestyle.
- Growth Opportunities: A clear path for career advancement within the company.
Take the first step towards a stable career in customer service. Apply today to learn more about how you can make a difference with us in the Detroit community.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high levels of customer satisfaction.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
- Maintain a positive and empathetic attitude when dealing with difficult situations.
- Keep accurate records of customer interactions and transactions.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Reliable internet connection for remote or hybrid work options.
- Ability to work part-time hours with availability on weekends or evenings as needed.