Job Description
Launch your career with Nexus Solutions Group! We're seeking enthusiastic individuals for our Entry-Level Customer Service Representative position in Dallas. No experience required – we provide comprehensive training to build your skills in a supportive environment. Join our dynamic team and grow with a company that invests in its people.
What You'll Gain:
- Full-time benefits package (health, dental, vision)
- 401(k) with company match
- Paid training and career development
- Collaborative team culture
- Advancement opportunities into leadership roles
Responsibilities
Respond to customer inquiries via phone, email, and chatResolve account issues and process transactionsDocument interactions in CRM systemsCollaborate with team members on complex casesMeet performance metrics (response time, satisfaction)Participate in ongoing training programsSupport new customer onboarding processes
Qualifications
High school diploma or equivalent (no experience needed)Strong communication and interpersonal skillsBasic computer proficiency (typing, navigation)Positive attitude and problem-solving mindsetAbility to work flexible hoursTeam player with collaborative spiritReliable and punctual work ethic