Job Description
Launch your career in customer service with comprehensive training! Fort Worth Growth Partners is seeking motivated individuals with no prior experience to join our dynamic team as Customer Service Representatives. We provide paid hands-on training, mentorship, and growth opportunities. If you're a people person with a strong work ethic and desire to learn, this is your chance to build a stable career in Fort Worth's thriving business sector. Enjoy competitive pay, benefits, and a supportive work environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders and resolve billing issues with precision
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Participate in ongoing training programs to enhance skills
- Meet performance metrics for call volume and resolution time
- Represent the company with professionalism and empathy
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer literacy and typing proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Fort Worth location
- Pass background and drug screening