Job Description
Start Your Career in Memphis – No Experience Needed!
Memphis Community Services is seeking motivated individuals to join our customer service team. We provide comprehensive training and career advancement opportunities for those ready to grow with us. Perfect for recent graduates or career changers looking to launch their professional journey in the heart of Memphis.
Why Join Us?
- Full-time position with competitive benefits
- Paid on-the-job training program
- Clear career path to leadership roles
- Supportive team environment in downtown Memphis
No prior experience required – just bring your positive attitude and willingness to learn!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and transactions accurately
- Resolve customer complaints with empathy and efficiency
- Document interactions using our CRM system
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and satisfaction
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Excellent communication skills (verbal and written)
- Basic computer proficiency
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Positive attitude and team player mentality
- No prior experience necessary – training provided!
- Must be authorized to work in the US