Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No prior experience required – we provide comprehensive training to launch your career in tech support. Enjoy competitive pay, flexible scheduling, and growth opportunities with a leading Los Angeles employer. Perfect for recent graduates or career changers seeking immediate employment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve technical issues using our proprietary support tools
- Document interactions accurately in CRM systems
- Collaborate with senior team members for complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and problem-solving abilities
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Authorization to work in the United States