Job Description
Start your career with Coastal Connect Solutions! We're seeking enthusiastic individuals with no prior experience to join our Long Beach team as Customer Service Representatives. Enjoy paid training, flexible scheduling, and a supportive work environment. Perfect for recent graduates or career changers eager to grow in the customer service industry. Apply today and build your future with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Process orders and resolve customer concerns
- Maintain detailed customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and KPIs
- Participate in ongoing training programs
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Must be authorized to work in the United States
- Reliable transportation to Long Beach office