Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career in one of London's fastest-growing industries. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy a supportive work environment, competitive benefits, and clear pathways for growth. This is your chance to develop essential skills while serving diverse clients across the UK.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to optimize service delivery
- Adhere to company policies and data security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (A-Levels/GCSEs)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer literacy (MS Office, email)
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- UK work authorization required