Job Description
Launch your career with Global Solutions Ltd. as a full-time Customer Service Representative! We're seeking motivated individuals with no experience to join our dynamic team in London. Enjoy comprehensive training, career growth opportunities, and a supportive work environment. If you're passionate about helping others and ready to build professional skills, this is your perfect entry point into the corporate world.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response times and resolutions
- Participate in ongoing product knowledge training
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – training provided
- Exceptional verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to thrive in a fast-paced environment
- High school diploma or equivalent
- UK work authorization required