Job Description
Launch your career in customer service with Fresno Community Services! We're seeking passionate individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, competitive benefits, and a supportive work environment in California's Central Valley. Perfect for recent graduates or career changers looking to build professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records in our CRM system
- Collaborate with team members to resolve client issues efficiently
- Participate in ongoing training to enhance product knowledge
- Support community outreach initiatives as assigned
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Reliable transportation to our Fresno headquarters
- Willingness to work flexible hours including weekends
- No prior experience necessary – we provide full training!