Job Description
Join our dynamic team in Jacksonville as an Entry-Level Customer Service Representative! We're urgently hiring motivated individuals with no prior experience to provide exceptional support to our clients. This is your gateway to a rewarding career in customer service with comprehensive training provided. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our rapidly expanding company.
At Global Solutions Inc., we value passion over experience. If you're a people person with strong communication skills and a desire to succeed, we want to meet you! Our supportive environment ensures you'll thrive while helping customers resolve inquiries and build lasting relationships.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance and customer satisfaction targets
- Participate in ongoing training programs
- Adhere to company policies and procedures
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Basic computer proficiency (email, MS Office)
- Ability to work in a fast-paced environment
- Positive attitude and team-oriented mindset
- Reliable transportation to Jacksonville office
- Must pass background check