Job Description
Join our dynamic team at Detroit Community Services and launch your career in customer service! We're urgently seeking motivated individuals with no prior experience to provide exceptional support to our diverse clientele. Enjoy competitive pay, comprehensive training, and a supportive work environment that values growth and development. This is your opportunity to build foundational skills while making a positive impact in our community.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Adhere to company policies and service standards consistently
- Participate in ongoing training programs to enhance product knowledge
- Contribute to a positive team atmosphere through active communication
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED)
- Strong communication skills with a customer-first mindset
- Ability to learn new systems quickly and adapt to change
- Basic computer proficiency and willingness to learn software tools
- Reliable transportation and punctual attendance
- Positive attitude and eagerness to grow professionally