Job Description
Join our award-winning team as an Entry-Level Customer Service Representative! No prior experience required—we provide comprehensive paid training to launch your career in customer support. At Apex Support Solutions, we invest in our people through mentorship programs and clear growth paths. Enjoy competitive pay, benefits, and a collaborative environment in downtown Columbus.
What We Offer:
- 4-week paid training program
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off
- Professional development stipend
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM system
- Collaborate with team to improve service quality
- Meet performance metrics after training
- Participate in ongoing skill workshops
- Represent company with professionalism and empathy
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to learn new technologies quickly
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote training
- Passion for helping others
- No experience required—training provided
- Must pass background check