Job Description
Join Georgia Tech Solutions as an Entry-Level Customer Service Representative and kickstart your career with weekly pay! We're seeking motivated individuals to deliver exceptional support to our growing client base. No prior experience required – we provide comprehensive training. Enjoy competitive hourly wages, flexible scheduling, and a dynamic team environment. Weekly pay means you get paid faster, so you can manage your finances with confidence. Located in the heart of Atlanta, we offer opportunities for growth into specialized roles. Apply today and start earning next week!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues using our knowledge base and troubleshooting guides
- Document interactions in CRM system with accuracy
- Collaborate with team members to escalate complex cases
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing training to enhance product knowledge
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent
- Basic computer literacy and typing skills (35+ WPM)
- Strong communication and active listening abilities
- Ability to work in a fast-paced environment
- Reliable internet connection for remote work option
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including evenings/weekends
- No experience necessary – training provided!