Job Description
Launch your career in Houston with our award-winning customer service team! No experience needed – we provide comprehensive training for motivated individuals eager to grow. Enjoy competitive pay, benefits, and a supportive environment in the Energy City.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve processes
- Meet daily performance metrics and quality standards
- Participate in ongoing product knowledge training
- Contribute to team success in a fast-paced setting
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency (Microsoft Office)
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Customer service mindset (prior experience helpful but not required)
- Must pass background check and drug screening
- Reside in Houston metropolitan area