Job Description
Join our dynamic team at Wichita Community Solutions as an Entry-Level Customer Service Representative! This flexible part-time role is perfect for students, career changers, or anyone seeking a rewarding opportunity to develop professional skills in a supportive environment. Enjoy competitive pay, comprehensive training, and a collaborative culture that values growth and community impact. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system while maintaining data integrity
- Assist with daily office operations including filing, scheduling, and basic administrative tasks
- Collaborate with team members to resolve customer concerns and improve service quality
- Participate in ongoing training sessions to enhance product knowledge and service skills
- Support community outreach initiatives as part of our local engagement programs
Qualifications
- High school diploma or equivalent; current college students encouraged to apply
- Strong communication skills with ability to interact positively with diverse clientele
- Basic proficiency with Microsoft Office Suite and willingness to learn new software
- Availability to work flexible shifts including evenings and weekends (20-25 hours/week)
- Detail-oriented with strong organizational and time-management abilities
- Positive attitude and commitment to providing exceptional customer experiences
- Reliable transportation to our downtown Wichita location