Job Description
Join our dynamic team at Wichita Community Services as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience who are eager to start their career immediately. This full-time position offers comprehensive training and a supportive environment where you'll develop essential skills while making a real impact in our community.
As a key member of our customer support team, you'll be the first point of contact for clients, providing friendly assistance and ensuring positive experiences. We value attitude over experience and are committed to helping you grow professionally through hands-on training and mentorship.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve basic service issues using established protocols and resources
- Accurately document customer interactions in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and service skills
- Uphold company standards for customer satisfaction and brand representation
- Assist with administrative tasks as needed to support team operations
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn
- Ability to work in a fast-paced team environment
- Reliable transportation to our Wichita location
- Must pass background check and drug screening