Job Description
Join our dynamic team at Big Easy Enterprises and kickstart your career in customer service! We're seeking motivated individuals with no prior experience for immediate full-time positions. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of New Orleans. Perfect for recent graduates or career changers looking for rapid advancement opportunities.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document customer interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (required)
- Zero prior experience necessary – we provide full training!
- Strong communication skills and positive attitude
- Basic computer proficiency with ability to learn new software
- Reliable internet access for remote work components
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Must be authorized to work in the United States