Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No experience is required—we provide comprehensive training to launch your career. At Texas Customer Solutions, we're committed to fostering growth and opportunity for motivated individuals. Enjoy competitive pay, full-time benefits, and a supportive work environment in the heart of Austin. If you're eager to learn and excel in customer service, this is your perfect starting point!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions
- Meet daily performance metrics
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet access for remote options
- Valid authorization to work in the US