Job Description
Join our dynamic team at BrightWave Solutions as an Entry-Level Customer Service Representative! No experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized. Located in sunny San Diego, this is your opportunity to launch a rewarding career in customer service.
What We Offer:
- Comprehensive paid training program
- Health benefits, 401(k) matching, and PTO
- Career advancement opportunities
- Modern downtown workspace with ocean views
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Participate in ongoing training sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to learn new technologies quickly
- Positive attitude and team-oriented mindset
- Must be authorized to work in the US