Job Description
Launch your career with Sunrise Solutions! We're seeking motivated Entry-Level Customer Service Representatives to join our dynamic team in El Paso. No prior experience required—comprehensive training provided. This role offers growth opportunities, competitive benefits, and a supportive work environment. Help us deliver exceptional service while building valuable skills for your future.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Update customer records in CRM systems
- Collaborate with team to improve service workflows
- Meet daily performance metrics
- Participate in ongoing training programs
- Contribute to team meetings and feedback sessions
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills (English/Spanish bilingual a plus)
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Reliable internet connection for remote tasks
- Willingness to work flexible hours