Job Description
Start Your Career in Columbus, OH with No Experience Required!
Join Tampa Bay Solutions as an Entry-Level Customer Service Representative and enjoy weekly pay, comprehensive paid training, and immediate career growth opportunities. We're hiring motivated individuals in Columbus who thrive in dynamic environments and want to build long-term success.
Why Choose Us?
- Weekly Pay: Get paid every Friday with no delays
- Paid Training: 4-week paid training program covering systems, processes, and soft skills
- Growth Path: Clear advancement opportunities to team lead/supervisor roles
- Benefits: Health insurance, 401(k) match, and paid time off
We're seeking passionate team players ready to launch their careers in a supportive environment. No prior experience needed – we provide all the tools for success!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Complete all training modules within specified timeframe
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – open to all backgrounds
- Strong communication and active listening skills
- Ability to type 25+ words per minute
- Proficient with basic computer applications (MS Office)
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Columbus office
- Pass background check and drug screening