Job Description
Join Pacific Coast Solutions as an Entry-Level Customer Service Representative and start earning weekly pay immediately! We're seeking motivated individuals to join our dynamic team in sunny San Diego. This full-time role offers comprehensive training, career advancement opportunities, and a supportive work environment. Enjoy flexible scheduling, health benefits, and weekly paycheck processing. Perfect for recent graduates or career changers looking to build a foundation in customer service. Our modern downtown office features collaborative spaces and wellness programs. Apply today and start your rewarding career journey!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues using CRM systems
- Process orders and update customer records accurately
- Collaborate with support teams to resolve complex cases
- Meet daily performance metrics for call volume and resolution time
- Document all interactions in compliance with company policies
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Basic computer proficiency and typing skills (40 WPM)
- Strong verbal communication and active listening abilities
- Customer service mindset with problem-solving aptitude
- Ability to work in a fast-paced environment with minimal supervision
- Reliable internet connection for potential hybrid work
- No prior experience required - training provided
- Must be available for evening shifts (11 AM - 8 PM)