Job Description
Launch your career in Fort Worth with our fully paid training program! We're seeking motivated individuals for immediate customer service roles. No experience neededâour comprehensive 4-week training program covers industry essentials, communication skills, and CRM software. Enjoy competitive pay, health benefits, and a clear growth path to team lead positions.
Our supportive team environment offers daily coaching, flexible scheduling, and quarterly bonuses. Perfect for career changers, recent graduates, or anyone seeking stable employment with upward mobility. Start earning while you learn!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues using Salesforce
- Document interactions accurately in CRM systems
- Meet daily performance metrics (calls handled, resolution rates)
- Collaborate with team members to improve service quality
- Participate in weekly skill-building workshops
- Adhere to company compliance and data security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer literacy and typing proficiency (30+ WPM)
- Strong verbal communication and active listening skills
- Ability to work flexible shifts (including weekends)
- Positive attitude and willingness to learn new systems
- Reliable transportation to Fort Worth office
- No prior experience requiredâtraining provided