Job Description
Launch your career with paid training! Growth Horizons Inc. seeks motivated Entry-Level Customer Service Representatives for flexible part-time roles in Fort Worth. No experience required—we invest in your growth through comprehensive onboarding programs. Enjoy competitive pay, modern workspaces, and pathways to advancement. Perfect for students and career-changers seeking a supportive environment to develop professional skills.
Join our award-winning team and gain hands-on experience in client relations, problem-solving, and communication. We offer daytime, evening, and weekend shifts to accommodate your schedule. Benefit from mentorship opportunities and cross-departmental training that prepares you for long-term success in customer service, sales, or operations roles.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries using CRM tools and knowledge base resources
- Document interactions accurately in client management systems
- Collaborate with team members to address complex issues
- Participate in ongoing skills workshops and product training
- Meet performance metrics including resolution time and satisfaction scores
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Ability to work independently and in team settings
- Reliability and consistent attendance
- No prior experience necessary—training provided!