Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No experience required – we provide paid training and immediate start opportunities. Perfect for career changers, recent graduates, or anyone seeking a fresh start in Austin's thriving business district. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth matters.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing issues efficiently
- Document interactions in CRM systems with 100% accuracy
- Collaborate with team members to ensure seamless service delivery
- Adapt to new technologies and processes through ongoing training
- Maintain positive customer satisfaction metrics
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to learn quickly with minimal supervision
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening
- Available for flexible scheduling including weekends