Job Description
Join our dynamic team as an Entry-Level Customer Specialist and kickstart your career with no prior experience required! We offer weekly pay, comprehensive training, and a supportive environment in Philadelphia, PA. Perfect for recent graduates or career changers seeking immediate opportunities with growth potential.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies efficiently
- Update customer records in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics for customer satisfaction
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (no experience needed)
- Strong verbal communication skills
- Basic computer proficiency (MS Office, email)
- Positive attitude and willingness to learn
- Reliable transportation to our Philadelphia location
- Ability to work flexible shifts including weekends