Job Description
Join our dynamic team as an Entry Level Customer Service Representative in Chicago! We're urgently seeking motivated individuals for part-time roles with comprehensive paid training. No prior experience required – we'll equip you with all the skills needed to succeed. Enjoy flexible scheduling, competitive pay, and a supportive environment where your growth matters. Perfect for students and career starters!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to deliver seamless service
- Meet performance metrics while maintaining high satisfaction scores
- Participate in ongoing training sessions to enhance skills
Qualifications
- High school diploma or equivalent (students welcome)
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with MS Office Suite
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and willingness to learn