Job Description
Join our dynamic team at Urban Retail Group and kickstart your career with no experience required! We're seeking motivated individuals for immediate full-time customer service positions in Chicago. Our comprehensive training program will equip you with all necessary skills to succeed in a fast-paced retail environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Perfect for recent graduates or career changers looking to enter the workforce immediately.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using POS systems and inventory management software
- Resolve customer inquiries and concerns with empathy and efficiency
- Collaborate with team members to maintain store standards and visual merchandising
- Participate in daily store operations including stocking, cleaning, and inventory checks
- Actively learn product knowledge to assist customers effectively
- Adhere to company policies and safety protocols
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Reliable transportation to downtown Chicago location
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and customer-first mindset
- Flexible availability including weekends and holidays