Job Description
Join our award-winning team in New York City! No experience required – we provide comprehensive paid training to launch your career in customer service. Enjoy flexible scheduling with daily pay options and competitive hourly wages. Our supportive environment offers growth opportunities into senior roles, sales, and team leadership. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues
- Document interactions using CRM systems with 99% accuracy
- Meet/exceed daily performance metrics (calls, resolution rates)
- Collaborate with team members to improve service quality
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication skills in English
- Basic computer proficiency (typing, navigation)
- Ability to work in a fast-paced environment
- Reliable transportation to our Manhattan office
- Positive attitude and willingness to learn