Job Description
Join our award-winning team as an Entry-Level Customer Service Representative! We're urgently hiring motivated individuals in Miami with no experience required. Our comprehensive paid training program will equip you with essential skills in communication, problem-solving, and industry-specific software. Enjoy competitive hourly wages starting at $15 with performance-based increases up to $18. Work in a supportive, fast-paced environment where your growth is prioritized. Full benefits package included after 90 days. Immediate start dates available! Apply now to begin your career journey.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently using CRM software
- Process orders, payments, and account updates accurately
- Meet daily performance metrics for call quality and resolution time
- Collaborate with team members to improve service standards
- Document customer interactions and maintain detailed records
- Participate in ongoing training sessions to enhance skills
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency and ability to learn new software
- Positive attitude with customer service mindset
- Ability to work flexible shifts including weekends
- Authorized to work in the United States
- Pass background check and drug screening