Job Description
Join our dynamic team in Fort Worth, TX! We're seeking motivated individuals with no prior experience to launch their careers in customer service. Enjoy comprehensive training, flexible scheduling, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Attend ongoing training sessions
- Uphold company values in all interactions
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to learn quickly with minimal supervision
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation
- Willingness to work rotating weekends