Job Description
Ready to kickstart your career without prior experience? Cleveland Career Launch is urgently hiring enthusiastic individuals for our entry-level Customer Service team. We provide comprehensive training and a supportive environment to help you succeed.
Join us to become the voice of our valued clients while gaining valuable skills in communication, problem-solving, and teamwork. This is your chance to build a professional foundation with a company that invests in its people.
What we offer:
- Industry-leading paid training program
- Clear career advancement path
- Comprehensive benefits package
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate records
- Collaborate with team members to ensure service excellence
- Follow company protocols for handling sensitive information
- Continuously improve product knowledge through training
- Contribute to team performance goals
Qualifications
- No prior experience required – we train from day one!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer literacy
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Customer-focused mindset