Job Description
Start your career in Austin with paid training and zero experience required! We're urgently hiring motivated individuals for our entry-level Customer Service Specialist positions. Join our dynamic team and gain industry-recognized skills while earning competitive pay. Enjoy a supportive environment with growth opportunities and comprehensive benefits package. No degree needed – just your eagerness to learn and succeed!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Master our proprietary CRM system through paid training
- Resolve customer inquiries and escalate complex issues
- Document interactions accurately in company databases
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in weekly skill-building workshops
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED)
- Basic computer proficiency and typing skills
- Strong communication and problem-solving abilities
- Reliable internet connection for remote work options
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn new technologies
- Valid Texas ID for onboarding