Job Description
Ready to start your career tomorrow? Cleveland Opportunities Group is hiring entry-level Customer Service Representatives with no experience required! We provide comprehensive training and immediate placement in dynamic client-facing roles. Perfect for motivated individuals seeking hands-on experience in a supportive environment. Join our team and gain valuable skills while serving diverse clients across multiple industries.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with attention to detail
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response times and resolution rates
- Attend weekly training sessions to enhance product knowledge
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - training provided
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn quickly
- Reliable transportation and punctuality
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening