Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in Raleigh! No experience is required – we provide comprehensive training and immediate start dates. Enjoy competitive pay, flexible scheduling, and career growth opportunities. Perfect for recent graduates or career changers looking to launch their professional journey in a supportive environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve issues using our knowledge base and team support
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response times
- Participate in ongoing training programs
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (written & verbal)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable internet connection for remote work
- Ability to work independently as part of a team
- No prior experience required – training provided
- Must pass background check