Job Description
Are you looking to kickstart your career in a dynamic, fast-paced environment? TechNova Solutions is seeking a motivated Entry Level Customer Service & Data Specialist to join our growing team in Indianapolis, IN.
We offer a competitive hourly rate, flexible scheduling, and a pathway for professional growth. Whether you are a recent graduate or looking for a career change, this is the perfect opportunity to hone your skills in communication and data management.
Why Join Us?
- Competitive Pay: $18.00 - $22.00 per hour
- Flexible Schedule: Work 20-30 hours per week
- Training: Comprehensive onboarding and career development programs
- Growth: Clear pathways for advancement within the company
We are looking for individuals who are eager to learn, reliable, and passionate about providing excellent service to our clients.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Accurately enter and maintain customer data in our CRM systems to ensure database integrity.
- Assist in the resolution of customer issues and escalate complex matters when necessary.
- Collaborate with the sales and operations teams to ensure accurate data flow.
- Maintain a high level of confidentiality regarding sensitive customer information.
- Attend daily team meetings and training sessions to stay updated on company policies.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite).
- Reliable internet connection and a dedicated workspace.
- Ability to work part-time hours with a flexible schedule.
- A positive attitude and a willingness to learn new software.