Job Description
Join Louisville's fastest-growing customer service team! We're hiring motivated entry-level professionals with no experience required. Enjoy daily pay, comprehensive paid training, and career advancement opportunities. Work in a dynamic downtown Louisville environment where your growth is our priority.
Why Apply?
• Same-day pay via debit card
• Paid 2-week training program
• Health benefits after 90 days
• Tuition assistance for certifications
• Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics for quality and speed
- Collaborate with team to improve customer experiences
- Complete product knowledge modules during training
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer literacy (typing 25+ WPM)
- Strong communication skills in English
- Ability to work flexible shifts (including weekends)
- Positive attitude and willingness to learn
- Reliable transportation to downtown office
- No prior experience necessary – we train you!
- Pass background check and drug screening