Job Description
Launch your career with Sacramento Career Hub! We're seeking motivated Entry Level Customer Service Associates with no prior experience. Enjoy the stability of weekly pay while receiving comprehensive training to excel in your role. Join our supportive team and gain valuable skills for long-term growth in Sacramento's thriving job market.
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, returns, and account updates using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in our customer database
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing product knowledge and service training
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent (college students welcome)
- Excellent verbal/written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with Microsoft Office
- Positive attitude and willingness to learn
- Ability to pass background check and drug screening