Job Description
Launch your career with Detroit Career Starters! We're seeking motivated Entry Level Customer Service Representatives for our weekend remote team. Enjoy the flexibility of weekend shifts (Saturday/Sunday) with comprehensive paid training designed to build your professional skills. Join our supportive team and deliver exceptional service while working from home.
Why Join Us?
• Competitive hourly pay + performance bonuses
• 100% remote weekend schedule
• Paid on-the-job training and certifications
• Career advancement opportunities
• Modern tech stack and supportive management
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and professionalism
- Complete comprehensive paid training program
- Maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company policies and security protocols
- Meet weekly performance and quality targets
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – paid training provided
- Strong verbal and written communication skills
- Reliable high-speed internet connection
- Ability to work independently and manage time
- Basic computer proficiency (MS Office, email)
- Positive attitude and willingness to learn
- Must be available for weekend shifts (Sat/Sun)