Job Description
Launch your career with no experience required! ExpressHire Solutions is seeking enthusiastic Entry-Level Customer Service Associates in Sacramento. Enjoy weekly pay, comprehensive training, and a supportive environment. Perfect for recent graduates or career changers seeking stability and growth opportunities. Join our dynamic team today and start earning immediately!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies efficiently
- Update customer records in CRM systems accurately
- Collaborate with team members to ensure seamless service delivery
- Follow scripts and protocols while maintaining a friendly tone
- Document interactions for quality assurance and training purposes
- Meet daily performance metrics for call volume and resolution time
Qualifications
- High school diploma or equivalent (no college experience needed)
- Basic computer proficiency (typing, email, navigation)
- Clear communication skills and positive attitude
- Ability to work in a fast-paced environment
- Reliable internet access for remote work components
- Willingness to complete paid training program
- No prior experience required – we provide all necessary training
- Must pass background check and drug screening