Job Description
Launch your career with Nexus Solutions Group, where we invest in talent regardless of experience! We're seeking motivated Entry-Level Customer Service Associates to join our Philadelphia team. Enjoy weekly pay, comprehensive training, and a supportive environment designed for growth. Perfect for recent graduates or career changers, this role offers competitive benefits and opportunities for advancement.
Why Join Us?
- Weekly paycheck (every Friday)
- Free industry certifications
- Health/dental/vision benefits
- 401(k) with company match
- Clear career progression path
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Update customer records in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Complete product knowledge training modules
- Assist with special projects as assigned
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive attitude and team player mindset
- Reliable transportation to downtown office
- Must pass background check