Job Description
Launch your career in customer service with zero experience required! Growth Partners Inc. is hiring motivated individuals for our fully paid training program. Join our dynamic team in Atlanta and gain industry-recognized certifications while developing essential communication and problem-solving skills. We offer competitive pay, comprehensive benefits, and clear advancement paths. No background in customer service? No problem! Our 4-week paid training program equips you with everything needed to succeed. Apply today and transform your potential into a thriving career!
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Resolve customer inquiries using proprietary CRM systems
- Document interactions accurately in Salesforce database
- Collaborate with cross-functional teams to resolve complex issues
- Meet performance metrics for customer satisfaction and resolution rates
- Continuously update knowledge through weekly training modules
- Identify upsell opportunities for premium services
Qualifications
- No prior experience required – training is fully provided
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Proficient with basic computer applications
- Ability to type 25+ WPM with accuracy
- Flexible schedule availability (evenings/weekends required)
- Positive attitude and willingness to learn new technologies
- Passion for helping others and problem-solving