Job Description
Welcome to Valley Tech Solutions, where innovation meets service. We are currently seeking a motivated Entry Level Customer Service Associate to join our vibrant team in Fresno, CA. If you are looking for a part-time opportunity that offers growth, competitive pay, and a supportive environment, we want to hear from you.
As an Entry Level Associate, you will be the face of our company, ensuring our clients receive top-tier service. We value passion, integrity, and a willingness to learn. Whether you are a student or looking to start your career, this role is designed to set you up for success.
Why Choose Us?
- Flexible Scheduling: We understand the importance of work-life balance.
- Competitive Pay: Earn between $16.50 and $22.00 per hour.
- Career Growth: Opportunities for advancement within the company.
- Modern Tools: Work with the latest technology and software.
Don't miss this chance to build a rewarding career in the heart of the Central Valley. Apply now!
Responsibilities
- Greet and assist customers with a friendly, professional demeanor.
- Process orders, returns, and exchanges accurately and efficiently.
- Answer incoming inquiries via phone, email, and in-person.
- Resolve customer complaints and issues with patience and solution-oriented thinking.
- Collaborate with the sales and support teams to meet departmental goals.
- Keep the sales floor organized and stocked with necessary materials.
Qualifications
- High school diploma or GED equivalent (candidates with some college are a plus).
- Previous customer service experience is preferred but not required for this entry-level position.
- Strong verbal and written communication skills.
- Ability to work a flexible schedule, including evenings and weekends.
- Basic computer proficiency and familiarity with CRM software.
- A positive attitude and a desire to learn new skills.