Job Description
Are you looking for a new career opportunity that offers stability, growth, and the chance to start tomorrow? Horizon Retail Group is currently seeking motivated Entry Level Customer Service Representatives to join our expanding team in Columbus, Ohio.
We pride ourselves on being an inclusive workplace that values hard work and dedication over prior experience. Whether you are fresh out of high school, a recent graduate, or looking to switch careers, we provide comprehensive training and mentorship to help you succeed.
Don't let a lack of experience hold you back. Join us today and take the first step toward a rewarding future!
Responsibilities
- Greet and assist customers with inquiries regarding products and services in a friendly and professional manner.
- Operate computer systems to process orders, returns, and account information accurately.
- Answer incoming calls and emails promptly to ensure high customer satisfaction rates.
- Collaborate with team members to achieve daily sales and service goals.
- Learn and demonstrate knowledge of company policies, procedures, and product lines.
- Maintain a clean and organized workspace to promote efficiency.
Qualifications
- High School Diploma or GED is required.
- No prior experience is necessary; we provide on-the-job training.
- Basic computer proficiency and typing skills are essential.
- Strong verbal communication skills with the ability to listen actively.
- Reliable internet connection and a stable work environment.
- A positive attitude and willingness to learn are a must.