Job Description
Launch your career with zero experience! Boston Career Hub is seeking motivated individuals for immediate full-time customer service roles in Boston's thriving Financial District. No prior experience required – we provide comprehensive paid training and a supportive team environment. Enjoy competitive pay, health benefits, and growth opportunities in one of America's most dynamic cities. Perfect for recent graduates or career changers looking to start fresh!
Responsibilities
- Handle inbound/outbound calls and customer inquiries with professionalism
- Resolve billing and account issues using our CRM system
- Document customer interactions accurately in our database
- Collaborate with team members to improve service quality
- Adhere to company protocols and regulatory compliance standards
- Participate in ongoing skills development sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Boston
- Passion for helping others and problem-solving
- Must be available for flexible scheduling