Job Description
Start your career today with BrightPath Careers! We're hiring enthusiastic entry-level Customer Service Associates in Long Beach with absolutely no experience required. This immediate hire position offers comprehensive training and a supportive environment to help you grow professionally. Join our dynamic team and provide exceptional service to clients while building valuable skills for future career advancement. Benefits include health insurance, paid time off, and career development programs.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and exchanges accurately using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document all interactions in customer service database
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training sessions to enhance product knowledge
- Identify upsell opportunities to enhance customer experience
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and typing proficiency
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Must pass background check and drug screening