Job Description
Join our dynamic team at Big Easy Solutions LLC and kickstart your career with no experience required! We're seeking motivated Entry-Level Customer Service Associates to deliver exceptional support to our growing client base in the vibrant heart of New Orleans. This immediate hire position offers comprehensive training, competitive pay, and a supportive work environment designed to help you thrive. If you're a people person with strong communication skills and a desire to grow professionally, apply today and start your journey with us tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, returns, and exchanges accurately using our CRM system
- Collaborate with team members to resolve customer issues and ensure satisfaction
- Document interactions and maintain detailed customer records
- Participate in ongoing product knowledge and soft skills training
- Contribute to team goals by meeting daily performance metrics
Qualifications
- No prior experience required – we provide full paid training!
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Basic computer proficiency and ability to learn new software quickly
- Positive attitude and willingness to help others
- Reliable transportation to our downtown New Orleans location
- Ability to work flexible shifts including weekends