Job Description
Join our dynamic team at Baltimore Community Services as an Entry-Level Customer Service Associate! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment. If you're passionate about helping others and ready to start your professional journey, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve service issues
- Adhere to company protocols and confidentiality standards
- Participate in ongoing training programs
- Contribute to a positive team atmosphere
- Support daily operational tasks as assigned
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to Harbor Place location
- Willingness to work flexible hours including weekends