Job Description
Ready to launch your career? Future Career Builders Inc. is urgently hiring motivated individuals for entry-level Customer Service Representative positions in Long Beach, CA. No experience needed—we provide comprehensive paid training!
Join our supportive team where you'll develop valuable skills in communication, problem-solving, and client relationship management. We offer competitive pay, flexible scheduling, and clear pathways for advancement into leadership roles.
Why Join Us?
- Complete paid training program (4 weeks)
- Health/dental/vision benefits after 90 days
- Tuition reimbursement for career growth
- Fun team culture with monthly rewards
Transform your potential into opportunity—apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product/service issues using CRM systems
- Process orders and update account information
- Collaborate with team members to resolve complex cases
- Document interactions accurately in Salesforce
- Meet performance metrics (e.g., 95% CSAT score)
- Participate in weekly skill-building workshops
Qualifications
- No experience required—training provided
- High school diploma or equivalent
- Basic computer literacy (typing 30 WPM)
- Strong verbal communication skills
- Ability to work 40 hours/week (9 AM-5 PM)
- Positive attitude and eagerness to learn
- Background check required post-offer