Job Description
Join our dynamic team at Urban Growth Solutions and launch your career in customer service! We're urgently seeking motivated individuals with no prior experience to join our Jacksonville team. This is your opportunity to develop professional skills in a supportive environment while contributing to our mission of exceptional client experiences. Full training provided!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and maintain accurate customer records
- Collaborate with team members to resolve customer issues
- Learn and utilize our CRM system for daily operations
- Meet performance metrics while maintaining quality standards
- Participate in ongoing training programs
- Contribute to team goals and positive culture
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Ability to work in a fast-paced environment
- Team player with collaborative spirit